Abstract: 7 pages in length. America Online (AOL), one of the world's largest Internet presence, has been able to maintain its favorable external demeanor by effectively addressing internal management issues. However, this is not accomplished without significant aforethought; rather, the training and development of AOL's managers represents an integral component in the company's overall success. Implementing such industry practices as TQM and Rogerian counseling, AOL's management program encompasses many of the critically important aspects necessary for corporate performance. Bibliography lists 7 sources.
Filename: TLC_AOL.wps
Pages: 7
Catagory: Business Management & Management Theory
Subcatagory: Business - Management
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